Manage Reservations
- How do I make a payment?
- What is the official cancellation policy?
- Can I make changes to my reservation?
- How do I let someone add me to their reservation?
- How do I add a guest to my reservation?
- What if I miss a payment?
How do I make a payment?
To make a payment, booked guests can login to their Sixthman account here and click 'Make a Payment' next to their reservation. Any named guest on a reservation can submit an online payment.
Payments can also be made via phone, by calling Sixthman at 877-379-9173.
What is the official cancellation policy?
ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE AFTER MAY 15. We have a Lineup Guarantee in place and will offer a full refund if you cancel your cabin before May 15. Please read the full details of this policy here. If you wish to protect your investment, we strongly recommend the purchase of travel insurance. We've teamed up with Travel Insured to offer two levels of insurance: a standard insurance policy and a Cancel for Any Reason add-on policy.
- Travel Insured's standard policy will reimburse cancellations at 100% of monies paid for covered cancellation reasons.*
- Travel Insured's Cancel For Any Reason add-on policy will reimburse up to 75% of monies paid when cancelling for any reason not covered by the standard policy when cancelled at least 48 hours prior to sailing.*
*To review both insurance coverage policy details, please click here. If you have cruise insurance and need to cancel for a covered condition, you can make a claim with Travel Insured to recover any lost payments.
See the Ticketing Contract for full details.
Can I make changes to my reservation?
Only Lead Passengers can request changes to reservations that involve changing or removing existing guests or upgrading the value of your cabin to a higher priced cabin. Downgrading your cabin to a cabin of lesser value is not allowed. The Lead Passenger must request these changes by phone or email. In some cases a signed RESERVATION CHANGE FORM may be required. This form can be found here.
Because the Lead Passenger owns the reservation, any changes to this passenger are subject to a Lead Passenger change fee of $299, and will require a signed RESERVATION CHANGE FORM.
ALL names must be received by December 15, 2012. Each reservation is allowed one free name change prior to December 15, 2012. Additional changes prior to that date are subject to a $50 administrative fee per change.
Any changes, including adding unnamed guests made after December 15, 2012, but more than one week before the cruise are $75 per change. Any changes, including adding unnamed guests made within a week of the cruise are $100 per change. Changes or additions made within the week prior to sailing must be done in person at check-in, and may incur a fee up to $299 per change.
How do I let someone add me to their reservation?
To let someone add you to their reservation, you'll need to have a Sixthman username and add your lead passenger to Your Approved Lead Passengers list. Create a Sixthman profile here, or login to your existing profile. Then, in the Guest Permissions section, click the "Add New Lead Passenger" button and enter your lead passenger's username. Once you save it, they'll appear in Your Approved Lead Passengers list. You're all set, the lead passenger can now add you as a guest in their cabin!
How do I add a guest to my reservation?
If you are the lead passenger with an existing reservation you can add a guest online. First, your guest needs a Sixthman username, and needs to give you permission to add them to your cabin.
Provide your guest with your Sixthman username, and have them create a Sixthman profile here, or login to their existing profile. In the Guest Permissions section have them add you to their Approved Lead Passengers list.
Once they're done, you can login to your profile and they'll appear in Your Authorized Guests list. Now, go to your current reservation and add them in the Personal Information section.
What if I miss a payment?
One week after missing a scheduled payment date, a late fee of $35 is added to the reservation.
Three weeks after missing a scheduled payment date, a final notice of impending cancellation is sent, and the reservation may be cancelled by Sixthman within 7 days.
If you are unable to make a payment as scheduled, please contact Sixthman PRIOR to the payment due date. In extreme circumstances, alternate payment schedules may be arranged. Alternate payment schedules are solely at the discretion of Sixthman. Defaulting on alternate payment arrangements will result in immediate cancellation of your reservation.
